Google Is Offering A Cost Effective Program to Learn The World of IT

The IT Support Professional Certificate, developed by Google and hosted on Coursera, can help you become ready for an entry-level job in IT support in under six months. No experience is necessary.

Start your career in IT

IT support is a dynamic, fast-growing field which is projected to grow 10% between 2018 and 2028 — faster than the average of all other occupations. And the median salary is $53,470 according to the Bureau of Labor and Statistics.

In the United States alone, there are over 215,000 open IT support roles as more and more people use technology for some part of their work. But sometimes things go wrong — hardware breaks, networks go down, systems fail — and when they do, it’s vital to have team members who know what to do.

At Google, the challenge we faced in finding qualified candidates to join our own IT support team inspired the creation of a new training program. Now we’re using the IT support training we implemented at Google as the basis for the Google IT Support Professional Certificate. No tech experience or college degree is necessary.

The program

In this program, you’ll engage with a dynamic mix of hands-on labs and other interactive assessments, all developed by Googlers. This certificate program introduces you to troubleshooting and customer service, networking, operating systems, system administration, and security — all the fundamentals of IT support that are critical for success in the workplace. And, throughout the program, you’ll hear directly from Googlers whose own foundation in IT support served as a jumping off point for their careers.

Read more here.